The following guidelines are recommendations based on tests we’ve conducted aimed to keep your product in the best condition. For general surfaces, we recommend using a lint-free, damp cloth. We suggest the use of environmentally friendly cleaning products wherever possible. Note, when using any product for the first time, you should test it on a small, hidden area. Check for any fading, discoloration or compromising of the material quality before using on the full product material.
Casters
To get the most out of your casters, it is always good to keep them as clean as possible. Once a month, gently flip your chair over and carefully use tweezers to remove all dirt/hair/debris out of the creases of the caster. Use a lint-free cloth with your preferred cleaning agent and clean the caster thoroughly. Thoroughly dry the caster with another lint-free cloth after.
Copper-Infused Mesh
To prevent overall soil, frequently vacuum and lightly brush the best to remove dust and grime buildup. Spot clean with mild soap and water. Infrequent use of a 1:100 bleach to water solution can be used for disinfection of the mesh. The accumulate wet contact time should be limited to a maximum of two hours over the life of the chair. Regular bleach cleaning of this mesh is not recommended.
The following cleaners have been successfully used with Genie Copper Mesh®. Please note, Via Seating does not endorse any of these cleaners. For details, please contact these cleaning product manufacturers directly.
1. CLOROX® Broad Spectrum Quaternary Disinfectant Cleaner
2. CLOROX® Healthcare bleach germicidal cleaner
3. CLOROX® Dispatch
4. CLOROX® Clean-Up® Disinfectant Cleaner with Bleach
5. ECOLAB ASEPTI-WIPE-II
6. GOJO PURELL® Healthcare Surface Disinfectant
7. METREX Cavicide™
8. METREX Envirocide™
9. SEALED AIR VIREX II 256
10. SEALED AIR AVERT™ Disinfectant Cleaner
11. SEALED AIR Whistle® All Purpose Disinfectant Tb Cleaner
12. SEALED AIR EXPOSE® II 256
13. STERIS Coverage® Spray TB
14. STERIS Coverage® Plus NPD
15. STERIS Coverage Spray Coverage® Plus Germicidal wipes
Fabric Upholstery
Vacuum up any excess dirt/spillage with close attention to the seams, area where the seat meets the back and area where the arms meet the seat/back. After, take a lint-free cloth and dip it into any water-based cleaning agent. Scrub gently over the stained area. Repeat if needed. For best results, follow the mill guidelines for your exact textile.
Groove Fabric
Use a vacuum on a low setting to take all the dirt off. Mix mild soap and warm water together and using a lint-free cloth, damp it a little bit into the mixture. Dab gently where the stain is located. Use a different, dry, lint-free cloth to dry the area. Repeat if needed.
General Mesh
Mix mild soap and warm water together and using a lint-free cloth, damp it a little bit into the mixture. Dab gently where the stain is located. Use a different, dry, lint-free cloth to dry the area. Repeat if needed.
High-Performance Mesh
Mix mild soap and warm water together and using a lint-free cloth, damp it a little bit into the mixture. Dab gently where the stain is located. Use a different, dry, lint-free cloth to dry the area. Repeat if needed.
Knit Mesh
Vacuum your chair as needed.
For stains, mix mild detergent (~10%) and warm water together and using a lint-free cloth, damp it a little bit into the mixture. Dab gently where the stain is located & rinse with warm water. Use a different, dry, lint-free cloth to dry the area. Repeat if needed. Allow to completely dry before use.
Leather & Faux Leather Upholstery
Keep leathered upholstery out of direct sunlight so the material doesn’t dry out and fade/crack.
Cleaning leather upholstery is easy and can be done in 3 different ways:
• Rubbing alcohol and water.
• Actual leather cleaner you find at a store (always test a small area first).
• Vinegar and linseed oil.
Use a lint-free cloth. Damp it into your cleaning agent and gently scrub the stained area. Use a dry, lint-free
cloth to dry the area. Repeat if needed. For best results, follow the mill guidelines for your exact textile.
Outdoor Aluminum
No special maintenance required. Gently wipe off any spill or debris. After, dip a lint-free cloth into a mild soap and water mixture. Scrub gently over the stained area.
Outdoor Steel
No special maintenance required. Inspect elements for scratched or vandalized areas as these could rust. Use low pressure cold water at least 3 times a year. Use hot water (122-140° F / 50-60° C) and 3,5-4 bar pressure once a year.
Poly/Plastic Shells
Gently wipe off any spill or debris. After, dip a lint-free cloth into a mild soap and water mixture. Scrub gently over the stained area. For tougher stains, you may use distilled vinegar and a lint-free cloth. Repeat if needed.
TPU (Thermoplastic Polyurethane)
To prevent overall soil, frequently vacuum and lightly brush the best to remove dust and grime buildup. Spot clean with mild soap and water. Infrequent use of a 1:10 bleach to water solution can be used for disinfection of the TPU.
Vinyl Upholstery
Use a bristle brush to gently loosen up the stain. Mix mild soap and warm water together and using a lint-free cloth, damp it a little bit into the mixture and scrub gently wherever the stain is located. Avoid using any detergents as it can cause the vinyl to change color or fade. For best results, follow the mill guidelines for your exact vinyl.
Wood, Laminate & Metal
Gently wipe off any spill or debris. After, dip a lint-free cloth into a mild soap and water mixture. Scrub gently over the stained area. Do not use any abrasive cleaners.
Product-Specific Care Guidelines
To download a cleaning & care guideline for your specific chair either search “(chair name) cleaning and care guidelines or go to the specific series » page & click downloads from the drop down menu. Select the cleaning & care guideline & download that pdf.
